The problem
A guest at 11pm wants to know if the pool opens early. Another needs a taxi at 5am. A third is asking, in German, whether the room has a kettle. Each question is simple. Together they are a full-time job, and they arrive at the worst hours. Small properties cannot staff for it; large ones pay for it.
How it works
HostBot learns your property from the documents you already have, from the welcome booklet to the house rules, and answers guests on the channels they use, in their language. Requests become tasks for your staff. Upsells are suggested when they make sense for the guest. When a conversation needs a human, HostBot hands it over with the full context, so nobody repeats themselves.
It is built on the same retrieval and evaluation stack we use in client generative AI projects, which means answers are grounded in your content, not invented.
Where it is today
HostBot is in pilot with hospitality partners. We are expanding to more properties and channels over the coming months. If you run a hotel or a portfolio of rentals, we would like to talk.